[.uk] The Antidote "How to Transform Your Business for the ... (ISBN 0972809945)

Invaluable direction for serious change agents:
The Antidote is surprising an easy read in that it briefly describes both the history and rationale for lean and the need for continuous improvement in an ever demanding, global environment. Make no mistake, this is a text regarding not only the "how to" but also provides very detailed implementation strategies for growing any business, generating significant profit gains and enlisting and involving all that work within an organization. Establishing organizational excellence for some is the end goal but Sharma and Hourselt aptly describe how to "leverage" opportunities and align customer expectations in establishing an innovative and responsive culture which will embrace, sustain and challenge those obstacles along the road to world class.