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How to Use Metrics
CIO — For security professionals, two free risk-management guides out this week provide directions on how to establish corporate security metrics, as well as tips on organizing risk-assessment and presenting findings. The Center for Internet Security's ...More…
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The Metrics Trap...And How to Avoid It
CIO — Joe Drouin caught a lucky break when he became VP and CIO of TRW Automotive in 2002-or so he thought at the time. A consultancy brought in to benchmark all of TRW's internal functions-everything from IT to legal to sales-found that the company ...More…
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Toyota Fills a Metrics Gap
CIO — As one of many pain points, the Toyota Value Action Program team identified a strong need for metrics, since there were no formal metrics processes within IS. So Deborah West, who became the metrics business manager during the restructuring, ...More…
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Finding the Best Metrics for SOA
CIO — When Ken Yerves looks at his IT dashboard today, he no longer sees the traditional metric for application availability. "The whole concept of an application goes away with SOA," says Yerves, CIO and senior VP at JM Family Enterprises. Now he ...More…
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Metrics: Measuring the Impact of Software on Profits
CIO — There's more than one way to measure the impact of software investments. Take the dispute between SAP and Nucleus Research over a study by Nucleus that challenges SAP's claim that its customers are "32 percent more profitable" than ...More…
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Employee Communication: How to Calculate the Cost
CIO — At a recent trade show, I happened to mention that some of my more forward-looking clients have created "communications calculators" that enable them to predict-with a high degree of accuracy-what the communications costs will be for moving or . ...More…
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Measuring Corporate Contributions to an Open Source Project
CIO — If 2008 had a buzzword, it was probably "community." More and more companies are looking to tap into communities for contributions to open source projects. But following the open-source trend just because everyone is doing it isn't good ...More…
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Vendors Meld IT Asset Controls, Facilities Management
CIO — LAS VEGAS -- Vendors at Interop this week introduced new and updated software to track not only IT asset information but also power, cooling and environmental metrics as data center managers work to reduce costs associated with IT resources and ...More…
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7 Things IT Managers Should Know About Lotus Notes
CIO — When the phrase "Lotus Notes" is mentioned in the halls of your IT department, you probably hear a range of responses, from "That's still around?" to "Notes is a critical part of our application portfolio, and we couldn't ...More…
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LinkedIn Etiquette: Five Dos and Don'ts
CIO — Building a strong profile on LinkedIn, the social network for professionals, has taken on greater importance as the economy slips deeper into a recession. What information you decide to include, or exclude, could affect future job opportunities ...More…
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IT Management: 7 Deadly Sins
CIO — Odds are, you've committed some venal sins at work-if not mortal ones. Whether it's falling prey to gadget lust, hoarding information, avoiding necessary but onerous chores, coveting thy neighbor's budget, venting anger all over your staff, or ...More…
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LinkedIn Clamps Down On Super-Connected Users
CIO — LinkedIn has quietly clamped down on a controversial association known as the LinkedIn open networkers (LIONs), a group of LinkedIn members who liberally add contacts - known on LinkedIn as "connections" - even if they don't know each of the ...More…